What is the estimated delivery time within India?

We usually dispatch orders within 2-3 business days (excluding Sundays and public holidays). For metro cities serviced by major courier companies, delivery typically takes 3-5 business days after dispatch. For other locations, delivery may take 5-7 business days. Please note that dispatch times may vary for different products ordered at the same time. You will receive a tracking link via email once your order is shipped.

The delivery date shown during checkout is an estimate. If there are any issues with delivering your package, our courier partner will contact you.

What if I’m unavailable when my order is delivered?

Our courier partners will make three delivery attempts. If you are unavailable, you will receive a WhatsApp message from our shipping partner, where you can reschedule the delivery. The delivery agent may also call you to arrange a convenient time.

After three failed attempts, the package will be returned to our warehouse. If you’d like the order reshipped, an additional shipping charge of INR 60 will apply.
If your order is marked as delivered but you haven’t received it, please contact us within 48 hours of the delivery notification to resolve the issue. 

Do you offer international shipping?

Yes, we offer international shipping. 

What is the estimated delivery time for international orders?

Delivery timelines depend on your location. Orders are usually dispatched within 3-5 business days, and delivery takes an additional 8-10 business days after dispatch.

What are the shipping rates for international orders?

International shipping costs range from INR 1100 to INR 3200, depending on the order's weight and destination. The exact shipping rate will be displayed at checkout based on your order details.

Will additional charges apply to my international order?

Yes, additional charges such as taxes, customs duties, or VAT may apply based on the laws of your location. These fees are not included in the shipping charges and must be paid by the customer at the time of delivery.

What happens if I am unable to pay the customs fees?

If customs fees are not cleared upon delivery, the order will not be canceled, and no refunds will be issued. We recommend ensuring compliance with local regulations to avoid such issues.